Shipping Policy

1. A confirmation email of your order details will be sent to you, once we receive your order. We will begin to process your order as soon as possible.

2. A tracking number will be sent to you by email once your item is shipped out.

The estimated delivery time includes the processing time and shipping time.

Processing Time: 1-7 business days.
Some complex lenses may need more processing time.


Shipping Time：

United States
  • Standard: $5.95 (Estimated delivery in 7-15 business days)
  • Advanced: $9.95 (Estimated delivery in 5-11 business days)
  • US Territories & islands (Puerto Rico, AK, HI, etc.) refer to other destinations
Canada
  • Standard: $5.95 (Estimated delivery in 7-18 business days)
  • Advanced: $9.95 (Estimated delivery in 5-13 business days)
United Kingdom
  • Standard: $5.95 (Estimated delivery in 6-11 business days)
  • Advanced: $9.95 (Estimated delivery in 3-8 business days)
Australia & New Zealand
  • Standard: $5.95 (Estimated delivery in 7-18 business days)
  • Advanced: $9.95 (Estimated delivery in 3-13 business days)
Other Destinations
  • Standard: $5.95 (Estimated delivery in 7-25 business days)
  • Advanced: $9.95 (Estimated delivery in 5-20 business days)

Note:

* Shipping time is estimated and commences from the date of shipping, rather than the date of order.
* A certain amount of import duty may apply to some countries. We are not responsible for any additional charges, taxes or time incurred by customs. Additional information regarding customs can be found by contacting your local postal service.
* We will make our best effort to deliver your package ASAP. However, additional time may be required due to issues including invalid addresses and custom clearance problems, or Force Majeure such as COVID-19.
*If you have any questions, please feel free to contact us by email(service@fondvue.com).

Free Standard Shipping Policy:

1. Free shipping over USD $99
2. Free shipping is calculated before shipping fees.
3. Limited to standard shipping.
4. Automatically apply without coupon code.

How to track the package?

You can track your package directly on the TRACK ORDER option with your email address and order ID.